Please do not hesitate to contact us by sending an email to

You have 14 days from the date you received your order to exchange or return your purchase. Create your return following our Return / Exchange instructions. These can be found here , and in printed format within your received order.

In the case of alterations / repairs. We recommend to visit a premium tailor. In need of advice before starting any alterations or repairs? Please contact our Customer Care team by sending an email to
For leather goods you can visit The Cobbler, a traditional leather expert with locations in Dubai and Abu Dhabi and a collection of services throughout the UAE. They provide excellent restoration, repair and cleaning services.

Please read the clothing labels attached to each item carefully. Strictly follow the washing instructions, we recommend to dry clean all KAYAT clothing items for prompt after care conditions.